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Privacy Policy

Last updated: January 6, 2026

Monarca Interpreting Services (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business or organization name

  • Billing and payment information

  • Information submitted through contact forms, booking requests, or email communications

We may also automatically collect limited information such as:

  • IP address

  • Browser type

  • Pages visited and time spent on the site

How We Use Your Information

We use your information to:

  • Provide interpreting and related professional services

  • Respond to inquiries and schedule assignments

  • Process payments

  • Send service-related or administrative communications

  • Share updates, newsletters, or educational content (you may opt out at any time)

  • Improve our website and services

Email Marketing

If you choose to subscribe to our email list, we may send occasional emails related to services, workshops, or professional updates. You can unsubscribe at any time using the link included in our emails.

Booking Platforms and Payment Processing

We may use third-party platforms for scheduling, invoicing, and payment processing. These providers only receive the information necessary to perform their services and are required to protect your data. We do not store full payment details on our servers.

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers (such as scheduling tools, email platforms, or payment processors)

  • Legal or regulatory authorities if required by law

Cookies

Our website may use cookies or similar technologies to improve functionality and understand website traffic. You may disable cookies through your browser settings if you prefer.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request access to your personal information

  • Request correction or deletion of your personal information

  • Opt out of the sale or sharing of personal information (we do not sell personal data)

  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information below.

Do Not Sell or Share My Personal Information

Monarca Interpreting Services does not sell or share personal information as defined under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

However, California residents have the right to opt out of the sale or sharing of personal information if such activities occur in the future.

You may exercise your privacy rights at any time by contacting us at:

Email: info@monarcainterpreting.com

When submitting a request, please include sufficient information for us to verify your identity. We will respond in accordance with applicable California privacy laws.

We will not discriminate against you for exercising your privacy rights.

Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or your data, please contact:

Monarca Interpreting Services, LLC
Email: info@monarcainterpreting.com
Location: California, USA

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