Frequently Asked Questions
What is the difference between a translator and an interpreter?
Translators work with written text. Translation refers to the process of rendering written or text-based content from one language to another. Interpreters, on the other hand, work with spoken or signed languages. Interpretation involves converting a spoken or signed message from one spoken or signed language into another. Translators and interpreters may have overlapping language skills, but the nature of their work and the contexts in which they operate are different.
What types of interpreting services does Monarca Interpreting Services offer?
Monarca Interpreting Services specializes in legal, education, and community interpreting services. On-site and Remote interpreting services are available depending on the client’s needs.
Where is Monarca Interpreting Services located?
We are based in Ventura County, California. However, interpreting services can be rendered both locally and nationally, on-site and remote services are available.
Are your interpreters certified and experienced?
Yes, we work with a team of interpreters who are highly trained professionals with certifications and extensive experience in their respective fields. They are dedicated to delivering accurate and reliable interpretation services.
How can I request an interpreter for my specific needs?
You can request an interpreter by filling out the online request form on our website or by contacting us directly through phone, text or email. Please provide details about the type of interpretation needed, date, time, and location.
What languages do your interpreters cover?
Monarca Interpreting Services specializes in Spanish-English settings; however, we may be able to refer you to a trusted partner for other-than-spanish languages. Please contact us to inquire about specific language availability.
How far in advance should I request an interpreter?
To ensure the availability of an interpreter, we recommend booking as far in advance as possible. However, we understand that some situations may require short notice, and we will do our best to accommodate your needs.
What industries do you serve apart from legal, education, and community settings?
While our primary focus is on legal, education, and community interpreting, we are flexible and can provide services in other industries as well. Feel free to reach out to discuss your specific requirements.
How do you ensure confidentiality and professionalism during interpreting assignments?
We take confidentiality and professionalism seriously. Our interpreters adhere to a strict code of ethics, maintaining confidentiality and impartiality during all assignments. Your information is safe with us.
What are your payment methods and pricing structure?
We offer competitive pricing based on the type and duration of the interpreting service required. Payments can be made through various methods, including credit cards, checks, and electronic transfers. Contact us for detailed pricing information.
How can I get in touch with Monarca Interpreting Services for further inquiries?
You can reach us via phone, email, or by using the contact form on our website.